Privacy Policy

Last updated: 2024-04-16

Welcome to CloudRay. We are committed to protecting the privacy and security of our users’ data. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard it.

Information Collection and Use

  • Personal Information: When you register for an account, we collect personal information such as your name, email address, and contact details. This information is used to manage your account, provide customer support, and communicate important service information.
  • Usage Data: We collect data on how you interact with our services, such as login times, features used, and actions taken within the application. This helps us improve service functionality and user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Sharing and Disclosure

  • Service Providers: We may employ third-party companies and individuals to facilitate our service (“Service Providers”), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: CloudRay may disclose your Personal Information in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend the rights or property of CloudRay
    • Prevent or investigate possible wrongdoing in connection with the service
    • Protect the personal safety of users of the service or the public
    • Protect against legal liability

Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: